Return policy

✅ Return & Refund Policy

TikTok-Style Subsidy Protection

🛡️ Worry-Free Shopping with Subsidy Guarantee

You're fully protected with our Big Subsidy Return Policy — just like shopping on TikTok Shop. Shop with confidence!

✅ Return Conditions

  • Returns accepted within 15 days of delivery

  • Items must be unused & in original packaging

  • Return shipping fully covered for quality issues

  • Damaged, wrong, or defective items? → Full refund guaranteed

💸 Big Subsidy Coverage

We offer up to 100% refund protection for:

  • Quality issues

  • Wrong color or size

  • Lost packages

That means:
Hassle-free refunds. No questions asked.

📦 Easy Return Process

  1. Request a return within 15 days of receiving the item

  2. Share order details + photos (if applicable)

  3. Return is processed within 72 hours

🔄 Fast Refunds

  • Refunds processed in 3–7 business days after return approval

  • Funds go back to your original payment method (Visa, Stripe, Apple Pay, etc.)

🧧 Flash Sale Friendly

Bought during a Flash Sale or Subsidy Deal?
You’ll still receive a full refund if eligible — keep the discount, no penalty.